Limited Warranty Coverage
Griffin Thermal Products, Inc. (GTP) warrants its aluminum radiators and oil coolers to be free from defects in materials and workmanship for the original purchaser. This warranty is non-transferable.
Coverage Periods
- 30 Days: Racing Products (Series "1" and "2" Part Numbers) from date of purchase at retail.
- One (1) Year: Custom Products (Series "9D" Part Numbers) from date of purchase at retail.
- Two (2) Years: Catalog Products from date of purchase at retail.
How to Start a Return
To ensure your return is processed quickly, please determine where you purchased your item. Returns must be initiated through the original point of purchase.
Bought from a Dealer?
Purchased from a retailer, shop, seller, or anywhere else besides Griffin directly.
Bought Directly?
If you purchased your radiator directly from Griffin Thermal Products via phone or our website.
Common issues not covered under Griffin's warranty.
- Electrolysis: Stray electrical current flowing into or out of any parts of the cooling system.
- Repairs: Repair work not performed by Griffin Thermal Products.
- Stripped Threads: On engine oil coolers, transmission oil coolers, drain cocks or temperature sensor connections.
- Physical Damage: Damage from collision, accidents, or improper removal from shipping carton (fin damage).
- Chemical Damage: Failure due to water, steam, liquids or other gases used in the radiator.
- Improper Installation: Obvious abuse, improper installation or maintenance.
- Over-pressurization: Ballooned tubes or damage from faulty radiator cap (do not exceed 18lb cap) or engine exhaust leak.
- Improper Coolant Mix: Damage from other than 50/50 mix of coolant and distilled water. (For racing radiators, must use 100% distilled water).
- Improper Fan Installation: Damage from any type of fan installation not performed by Griffin Thermal Products.
If a Griffin radiator is used in any racing application, its warranty is considered null and void.
Shipping Damage Claims
Radiators or products received which were damaged in shipping should be refused, immediately reported to the shipping carrier as damaged, and claims of damage filed accordingly.
Contact the transport carrier (Fed Ex, UPS, trucking line, etc.) for procedures in filing a damage claim with the carrier or their agent. Do not return the item(s) to GTP.
Liability & Legal Remedy
This warranty does not cover labor or materials not manufactured by GTP. All shipping charges are the sole responsibility of the purchaser and are not covered by this warranty. Radiators repaired or altered by parties outside GTP are not covered by this warranty. The retail purchaser is responsible for the appropriate installation, application and use of the product. Claims for internal damage of the engine, components or user's vehicles are not covered by this warranty.
It is the responsibility of the GTP product user to monitor engine operation and have proper detection devices installed to warn the user of overheating. GTP shall not be responsible for injury or harm to persons and/or property caused by persons or vehicles using our products.
The purchaser's remedy for breach of this warranty is expressly limited to repair or replacement of any part or parts. All products to be returned for warranty consideration must be returned to GTP with a Return Material Authorization (RMA) number, all transportation expenses prepaid. Upon receipt, GTP will examine the product to determine its condition and validity of the claim.